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TERMS & CONDITIONS

These Terms & Conditions apply to all bookings and performances contracted with Aluminus Entertainment. By confirming a booking, the Client agrees to the following terms.

1. Booking Confirmation & Payment

  • A non-refundable booking fee is required to secure the event date.

  • Bookings are not confirmed until the deposit has been received in cleared funds.

  • The remaining balance is due no later than 7 days before the event date unless otherwise agreed in writing.

  • Bookings made within 14 days of the event require full payment upfront.

  • Late payments may incur additional fees and may result in cancellation of services.

2. Cancellations & Postponements

  • All booking fees are non-refundable.

  • Cancellations made within 30 days of the event date may incur the full performance fee.

  • One postponement may be permitted (subject to availability) if written notice is provided.

  • If the new date is unavailable, cancellation terms apply.

  • In the event of government restrictions, natural disasters, or circumstances beyond reasonable control (force majeure), alternative arrangements will be discussed; refunds are not guaranteed.

3. Client Responsibilities & Event Requirements

  • The Client agrees to provide:

  • A safe and suitable performance area

  • Clear access for performers and equipment

  • Adequate ceiling height (where relevant)

  • Access to a private and secure changing area

  • Access to power supply if required

  • A suitable sound system unless otherwise arranged

  • The Client is responsible for ensuring the venue permits the booked performance type.

4. Fire Performances (Where Applicable)

  • Fire performances are subject to venue approval and local regulations.

  • A safe perimeter must be maintained at all times.

  • Performances may be modified or cancelled due to unsafe weather conditions, including strong wind.

  • The Client must inform the venue that fire entertainment has been booked.

  • Fire performances are generally outdoor only unless pre-approved.

  • If fire performance is deemed unsafe, an alternative LED or non-fire performance may be offered where possible.

5. Safety & Guest Conduct

  • All performers are trained professionals.

  • Guests must not touch, interfere with, or obstruct performers or equipment.

  • The Client is responsible for managing guest behaviour.

  • Aluminus Entertainment is not liable for injuries resulting from unsafe venue conditions or guest interference.

  • We hold current Public Liability Insurance. Certificates of currency can be provided upon request.

6. Performance Timing & Changes

  • Final performance times and run sheet details must be confirmed prior to the event.

  • Changes within 48 hours of the event may incur additional fees.

  • Delays beyond agreed performance times caused by the Client or venue may incur overtime charges.

7. Weather Policy (Outdoor Events)

  • Final performance times and run sheet details must be confirmed prior to the event.

  • Changes within 48 hours of the event may incur additional fees.

  • Delays beyond agreed performance times caused by the Client or venue may incur overtime charges.

8. Travel & Accommodation

  • Travel inside the Sydney CBD metropolitan area may incur additional fees.

  • Parking must be provided where possible.

  • Accommodation or flights may be required for regional or interstate bookings.

9. Performer Substitution

  • In the unlikely event of illness or emergency, Aluminus Entertainment reserves the right to substitute performers of equal skill and professionalism.

  • If the Company must cancel due to unforeseen circumstances, liability is limited to a refund of payments received.

10. Photography, Media & Promotion

  • Aluminus Entertainment may use images or video from events for promotional purposes unless the Client requests confidentiality in writing prior to the event.

  • Full filming of performances for reproduction or commercial use is not permitted without written consent.

11. Intellectual Property

  • All choreography, costumes, branding, concepts, and performance material remain the intellectual property of Aluminus Entertainment and may not be replicated or reproduced without written permission.

12. Acceptance of Terms

  • By confirming a booking and paying the required deposit, the Client acknowledges and agrees to these Terms & Conditions.

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